When I came into your site, I did have some problems. On the left hand side is a section saying WHS will backup your PC's. In the middle was a picture of a Vista Ultimate install disc, and under it was the section on the 64 bit software. On the main WHS site, the WHS team has finally received feedback, and changed their site to reflect the reality that WHS does not fully work with all PC's, and not all Vista builds. Seems folks were buying WHS, in whatever form, and then finding their Home or Ultimate ( the two main consumer builds ) were not supported. While no one feels this was intentional, lots of folks feel the software maker involved was less than forthcoming.

Ben

Not working at all...

I upped the WHS to 1.3.6.21622 software version;
I updated HP smartmedia via win update
I tried to install connector on the 64b PC from the shared software dir

it tells me that i can't intalss connetor on a 64b PC...

what's next ?

The guide is good almost all the way. On the end, it is not too clear that the folders from your server actually appeares on your network as viewed from your 64bit computer, although you are not logged in to console. Use your 64bit computer as told to.

Second, and far more serious: The innstall does not work!!
My server is up to date, I find the install file, I double click.......Then I get a message telling me the install wont work on this version of Windows. Same message as when using the installation CD. Yes, I have restarted the 64bit computer and the server. The Install file is dated 16.10.2007. Isn´t it supposed to be newer (from the recent update?)

Anyway, if anyone can give me some hints on this, I would be really happy. Im stuck at the moment.

Regards,
Andy

I have contacted HP Support. Will post here if I get any good answers.

Andy

Fix for those who does not get this to work:

This article is a bit confusing and ambiguous for those of us that didn´t klick the "how to innstall Microsoft Powerpack 1"-link above: You need to update TWO different places. You need to update under "HP MediaSmart Server->HP Software Updates" as shown on the screenshots. But you ALSO have to press the button "update now" under "settings->general->windows update". This last update is the one mentioned above as "Download and install Microsoft Windows Home Server PowerPack 1". It is easy to overlook.
Also, there is one other difference from the article: Doubleclicking "install" under "Windows Home Server Connector Software" did not work for me. I had to doubleclick "setup".

Hope this helps.

Lucky:
Searching like that did not work for me either. Go to Start->network, and you should find your server there. Remember to have a secure network, or you wont be the only one seeing it (especially if you have turned media sharing for photos, music and videos ON).
If you still dont find it, try right-click and "refresh".
If you still dont find it, check (via 32-bit) that the Router status is "working" under "settings->remote access" on the server.
If this still doesnt work, it is beyond my skills. Contact HP support.

Regards,
Andy

Doubleclicking install or setup under Windows Home Server Connector Software is the thing to do (only setup worked for me). There is a delay of maybe 30 sec before the HP install-box appeares. Just to be sure: You have updated BOTH the HP software AND the Windows Home Server software, right?

Andy

I do not have the server here, but I recall there where several icons with the same name (or close to)as the server, when viewing folder "Network". Be sure to doubleclick the right one (or try them all). I will check when I get back home (couple of hours from now).

Andy

Home now. I have two icons with the server name. The one you are looking for is the icon looking like a screen and tower, the same as your computer icon in the same folder. When I doubleclick it, the folders appear. If the server icon or the folder doesnt appear, I am not sure what to do. But I would try restarting the router, server, computer and so on. If you are on wireless, try using a cable between computer and router. Also be sure that your router is not blocking unknown MAC-adresses (the hardware ID of computers/servers/other units). If so, you must put the server MAC on the "accepted MAC"-list. Or disable MAC filter.
Or, as mentioned, it could be something with the sharing settings. At this level, it is time to contact HP support if no one else gives you a better answer than me.
Hope it helps, though!

Regards,
Andy

I believe I've done everything right, but the connector software still can't connect to the server. Strange. Not sure where to turn to next. Anyone have any ideas?

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I too am having a similar problem. I just puchased a system running Vista Ultimate 64 bit. The HP MediaSmart software installs but after that the server discovery fails. I am able to see the server by searching for it from the Start button and navigate to the software installation files. Everything proceeds correctly until server discovery at which point it fails with the following messare:

Thanks Lucky! I'll give that a try and post my results.