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September 2, 2010 02:13 PM

Categories: HP MediaSmart Server

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GregRR

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Joined: 02/26/2009

Hi Guys...

Anybody having issues with after upgrading itunes to 10 not being able to see songs on server but being able to view the server name in the SHARED DEVICES panel ?

I am using to itunes 10 macs and both have same problem...


Thanks,

Greg

Discussion:    Add a Comment | Comments 1-25 of 31 | Latest Comment | 1 2 Next »

September 2, 2010 5:13 PM

Same here - the server name is displayed but no songs. 

September 2, 2010 6:13 PM updated: September 2, 2010 6:16 PM

Yep, same here. I had to re-install iTunes 9.2.1.5 to get things to work again. Looks like I'll be on standby for a fix from Apple.

September 2, 2010 11:39 PM

Same here. Just wasted 4 hours trying to figure it out.

September 3, 2010 6:51 AM

same here... maybe they can fix the problem with the playlists at the same time!!

EX495 1 win 7 laptop 1 win 7 pc 1 iphone

September 3, 2010 9:23 AM

Yep exactly the same problem here, I have built my own server so this is not something unique to HP either. Come on apple sort it out!!

September 3, 2010 10:22 AM

Same here, any solutions? Thanks!

September 3, 2010 10:51 AM

Yup. Same thing here. Does anyone know if the problem has been reported to Apple?

September 3, 2010 11:16 AM

I have the same problem with iTunes 10, using Windows 7 on my Client machine with the latest software & updates from Microsoft and HP on my server. The only way to get any songs displayed is to disconnect the server, and then you only have songs that are on the client computer.

Barry Heath

September 3, 2010 1:55 PM

And again... Same here. Reboot of server got the library name to come up but no songs. Win Vista

September 3, 2010 6:36 PM

Yeah, whether its HP or something else...the issue is a Windows Home Server 2003 issue regarding iTunes 10. So somehow Apple has gone anti-Windows Server '03 on us.

September 3, 2010 10:36 PM

Has anyone contacted Apple - I will tonight...... we will see how it goes.... :-/

September 4, 2010 1:20 AM

Be sure to let us know how it goes...

September 4, 2010 10:06 AM

*** Deleted By Moderator ***


September 4, 2010 10:07 AM

Please be advised that if you use HP MediaSmart Server, Data Vault, or Firefly Media Server for streaming over iTunes, then make sure you do not upgrade to iTunes 10.

It has been reported that Apple's latest upgrade breaks access to streaming via Firefly Media Server (which powers iTunes streaming on HP's home servers as well as many other NAS devices). And although the home server will be visible in iTunes as a connected device, no tracks will appear.

For now sit tight and stick with iTunes 9, as how no workaround is available just yet.

September 4, 2010 9:35 PM

How can I downgrade / re-install iTunes 9.2 ? Same problem with 10 and iTunes no longer working.

September 4, 2010 9:56 PM

Downgrade iTunes 10 to iTunes 9.2.1 in Windows

Step 1. Go to C:\My Documents\My Music. Backup the entire "iTunes" folder to a safe location.

Step 2. Using the Control Panel to uninstall the following: Apple Application Support, iPhone Configuration, iTunes 10, Apple Mobile Device Support, Apple Software Update and QuickTime.

Step 3. Reboot your computer

Step 4. Go back to C: My Documents\My Music\iTunes

Step 5. Rename the file iTunes Library.itl to something like iTunes Library.itl.backup.

Step 6. In the same folder, open "Previous iTunes Libraries" and find the most recent library backup, which should be named something like "iTunes Library 2010-09-1.itl" Copy this file, then paste it in C:My Documents\My Music\iTunes and rename it iTunes Library.itl

Step 7. Download either iTunes 9.2.1 for 32-bit or iTunes 9.2.1 for 64-bit (depending on your system configuration) and install the software.

Step 8. You may then need to recreate your iTunes library.

Voila! Your iTunes 10 is now downgrade to iTunes 9.2.1.

Download iTunes 9.2.1 here: http://appldnld.apple.com/iTunes9/061-8602.20100719.Tnz92/iTunesSetup.exe

September 4, 2010 10:03 PM

Thanks restlessnomad! ... will give this a go and get back up and running again. Appreciate it ....

September 5, 2010 1:26 PM

I have the problem too. It would be nice to know if hp is planning a fix for this. Nonetheless, Nothing Apple does surprises me. I suppose they're getting ready for the apple music service and see any music server (local or otherwise) as competition.

hal

September 5, 2010 6:48 PM

Did the Itunes update / install create a recovery point on Windows, if so just do a roll back. If the Mac is running TimeMachine recover from there.

September 5, 2010 8:42 PM

I know that the best way to get back my iTunes on Media Server is to go back to Version 9, however the reason I updated was because Secunia sent out a security alert on iTunes latest version of 9. So I guess I'm just going to have to live with my present situation until Apple of HP comes up with a fix.

Barry Heath

September 9, 2010 1:45 PM

How do I go back to Itunes 9 on a MAC?
Having the same problem, just went to Apple Store and they did not have an idea what I was talking about and they did not know how to go back to previous version.

September 10, 2010 1:13 PM

This link tells how to downgrade both Mac and PC.

http://appletoolbox.com/2010/09/how-to-downgrade-itunes-10-to-itunes-9-2-1/

September 15, 2010 3:30 PM

Thanks for the info, I probably just saved hours of frustration. I hope Apple fixes this soon.

September 17, 2010 6:50 PM

Same thing here.

I thought I was going crazy and had another thing to trace down..... I hate when things like this happen!!!!

September 25, 2010 7:48 AM

problem soved after upgrade to iTunes 10.0.1

Yes - IT Works.... :-) Thanks Apple

Discussion:    Add a Comment | Back to Top | Comments 1-25 of 31 | Latest Comment | 1 2 Next »

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