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July 6, 2010 03:09 PM

Categories: Networking and Remote Access

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smoketoomuch

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Joined: 07/06/2010

I have two networks. One of which is your standard wired Ethernet network, the other is wireless N for use with my laptop. These two networks are on different subnets (i.e. XXX-XXX-1-XXX, and XXX-XXX-2-XXX, with 2 being the wireless part. Obviously I have two routers sharing a single cable modem, and the wireless router is connected through the wired router.

The reasoning behind this is so that if anyone is able to hack into the wireless network (highly doubtful, but always a possibility) they would not be able to get through to the meat of my systems on the Ethernet network.

Enter WHS.
The connector software is installed on my wireless laptop (as well as on the wired computers), but I cannot open either the WHS Console or the Shared Folders on the laptop. An error message pops up to the effect that: "This computer cannot connect to your home server... yada, yada, yada."
Where it gets really ODD is that if I right click on the WHS (green) icon in the tray And click "Backup Now..." the backup starts immediately. So, obviously the WHS machine (HP EX495) "sees" the laptop even though they are on different subnets, but the connection does not work the other way around. FWIW, the laptop is running Windows XP Pro SP3.

I can see the laptop from the server and know that these backups are being made and stored there, and I suppose that if I were to connect the laptop to a wired Ethernet port all would work as it should.
Since most of my serious work is done on my desktop machines this isn't really a "Big Deal", but I am very curious about why things should be this way, and if there is a fix for it. Obviously networking is not my strong suit, I'm a computer builder with more of a head for hardware than software.

Thanks in advance for any help/insight.

Here are Network Magic maps of both networks;

Discussion:    Add a Comment | Comments 1-8 of 8 | Latest Comment

July 6, 2010 3:53 PM

It's WHS's firewall which is configured by default to only allow connections from it's local subnet. See this post over on the MS forums:

http://social.microsoft.com/forums/en-US/whsfaq/thread/295498e9-de53-46c8-9d3...

And maybe this one:

http://social.microsoft.com/Forums/en-US/whssoftware/thread/e9823b9b-73c6-480...

"everything will be ok in the end. if it's not ok, it's not the end" - unknown

July 6, 2010 5:39 PM

OK, that certainly throws some light on the issue, but I'm unclear about precisely WHAT I need to specify in the way of network addresses. Must I include a complete list of all network addresses (so as not to pooch stuff that is already working perfectly), or is it possible to specify only the two router addresses or (somehow) simply the list of subnets? And if so, how would I do that?
If I have to include every address on both subnets I can certainly do that, but it's gonna be an awful long list.

July 6, 2010 9:10 PM

Add just the subnets to the custom list:

XXX.XXX.1.0/255.255.255.0,XXX.XXX.2.0/255.255.255.0 (use your ranges and subnet mask)

See here for explaination:

http://technet.microsoft.com/en-us/library/cc778362(WS.10).aspx

"everything will be ok in the end. if it's not ok, it's not the end" - unknown

July 6, 2010 9:52 PM

Thanks! Terrific information.
I'll give it a shot and report back...
Much appreciated.

July 7, 2010 3:02 PM updated: July 16, 2010 2:07 PM

Well, we gave it a shot... Unfortunately, it didn't work. I even tried changing the 'scope' for HTTP 55000, HTTPS 56000, and UPnP Framework, and then rebooted both machines, to no avail.

Frankly, I think we're barking up the wrong tree here.
The WHS machine already sees the laptop without any of these changes when it backs it up, different subnet or not. I'm beginning to think it has more to do with the connector software on the laptop. The reason is that said programs were installed over an Ethernet connection (not wirelessly) because that's the only way it would work.
Now that the server knows the laptop is out there, it goes out and finds it in order to back it up. However, going the other way, the connector software on the laptop is searching for a path it experienced when it was installed, and is not finding it.
Does that sound logical, or am I all wet here?

And if what I'm saying makes any sense, how to I steer the connector software onto the correct path??

July 8, 2010 6:43 AM

Try this....

Open Control Panel/Network Connections.
Click on the Advanced menu then Advanced Options
Look at the binding order and make sure the wireless is at the top of the list.

"everything will be ok in the end. if it's not ok, it's not the end" - unknown

July 12, 2010 7:41 PM

Tried that, and everything else I can think of. No luck.
Here's the deal: Obviously the Laptop and the WHS machine see and talk to each other just fine (both ways) or the backups just wouldn't happen - the WHS single subnet rule notwithstanding. It's only the connector software and the shared folders that are at issue ("unable to connect to server...," etc.). There is something in that specific software that is the culprit (and it's maybe here that the single subnet rule really applies) - as I've said, I can use that software if I connect through the hard wired network, which is obviously inconvenient.
Maybe there's something in the registry on the laptop that might give me a clue. I'll have a look at it, maybe I can find something there that'll shed some light on this annoyance.

July 16, 2010 2:10 PM

Turns out there is only one IP address shown in the registry entries on any of the machines on either subnet, and that is the address of the server.
I'm stumped.

Discussion:    Add a Comment | Back to Top | Comments 1-8 of 8 | Latest Comment

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