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November 20, 2009 04:39 AM

Categories: Networking and Remote Access

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Joined: 11/20/2009

I can not connect to my EX 470 from my LAN when my router is connected to my DSL modem.  It works fine when the router is disconnected from the modem.  I had to disconnect the modem to initially install the client connector on my PCs.  If I ping the server by name with the DSL modem connected to the router I get the outside address of the Router.  When I ping the server by name with the DSL modem disconnected I get the local address of the server.  I can see the server in the network neighborhood with the modem connected to the router and the backups seem to work as well.  I just cant use the connector or the console.  UPNP is enabled on my router.  What do I have configured wrong?

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

Answers Post November 20, 2009 8:33 AM

Sounds like a DNS issue. What are you using for a DNS setting on your equipment?

"everything will be ok in the end. if it's not ok, it's not the end" - unknown

November 20, 2009 5:45 PM

Yes It does seem like a DNS issue. My router is the DHCP server and it sends its own address as the DNS server address.

November 21, 2009 12:52 PM

I changed the DNS server address that my Router's DHCP server hands out to my ISP's DNS server and this appears to have solved my problem. Thanks for the help.

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

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