November 3, 2009 4:12 PM

Have you tried rebooting or getting rid of old backups? Reinstalling the connector software? Did you change or install anything right before the issue started?

November 3, 2009 6:50 PM

Try running chkdsk /f /r from a command prompt on your computer's drive(s)....

"everything will be ok in the end. if it's not ok, it's not the end" - unknown

November 8, 2009 4:35 AM

install the toolkit and look at the server event logs, the hoome server logs in particular. There should be something in there about the failure...post it up here

November 10, 2009 12:23 AM

I have a similar problem after using the new EX485 for about 2 months. Had to do a server factory reset to fix it after trying out all the other options without success. Spent many hours with tech support.

After about another couple of months, the same thing happened again. I should also mention that while the backup was stopped at a certain percent, the whole server was completley locked up in all instances. Cold booting was the only thing to bring the server up again. But after a while, the lock-up got progressively worse, and I had to cold boot more and more until it became a hit-and-miss to bring it up.

I was not going to do the factory reset again since there was no guarrantee the same problem would not come back again. Finally talked to a tech support person who determined that the HD was bad. Luckily, the server was still under warranty and I got a free replacement disk. I ended up puting in a new 2-TB HD as the primary disk instead of the 750 GB one while I had the opportunity. It has been running fine for over a month now.

November 10, 2009 11:09 AM

toddrus said:

did you by chance hook up an external hard drive that is FAT32. WHS only backs up NFTS.

Anything attached to the PC could cause this, too. USB thumb drives are usually FAT32. If you don't have a USB thumb drive, digital camera, printer that accepts camera memory cards, or even a memory card reader then I would do a chk dsk to that PCs hard drive.

Disabling the PC's wireless connection (if thats whats being used) and running it hard wired to router sometimes helps.

Try doing a server recovery as this just rebuilds the O/S and doesn't touch your data (most of the time)

...or...

If you have a spare sata HDD laying around you can take your existing HDDs out of the server, do a factory reset to it and do a backup. If that fixed it the problem is a bad HDD in the server.