Categories: Backup and Restore
Hi All - I've got a 5 computer network with a MSS 487. One of the computers is a TouchSmart 64 bit. I had Windows 7 RC running on this smoothly. About 10 days ago, the backups started failing. It would get to 1% and then fail - it would shut the computer down as well. The shut down report is below.
I went ahead and did the full install of Win 7 - did a clean install. I also reinstalled the connector software. At this point this is the only software on this computer (besides IE!) And I am still having the backup problem. I reinstalled both the OS and the connector software - same problem. I have another computer with a full Win 7 (but it is 32 bit) in the network and it is backing up just fine. I'm stuck! Any advice out there for me? Many thanks -jane
Shut down reportProblem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8005B8A730
BCP3: FFFFFA8005B8AA10
BCP4: FFFFF80002B8B240
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\102509-24960-01.dmp
C:\Users\jschoelch\AppData\Local\Temp\WER-946582-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Moderator
United StatesA piece of software (i.e. drivers) or hardware fault can cause those errors. You can use this tutorial to debug the dump file to see exactly what is causing the error:
http://forums.majorgeeks.com/showthread.php?t=35246
"everything will be ok in the end. if it's not ok, it's not the end" - unknown
I have more to report here - When I go into the WHS Console, and into Computers & Backup, and hit Configure Backup for this computer, I get the screen that says "Please wait while the wizard collects information about this computer". The green line goes halfway across and then just freezes. I have uninstalled and reinstalled the Connector software a bazillion times and it doesnt help. I have installed all the relevant Win 7 updates for the computer. It is driving me crazy! thanks
-jane
Maybe my understanding is incorrect and correct me please. I somehow thought Windows 7 is not fully supported yet until the server software version 3 is ready. I am holding back my Windows 7 upgrades on all my client pc's until the server version 3 is released. Anyone thinks differently?
Moderator
Bartlett, TN, United StatesI think differently. I have 2 Win7 boxes that have no troubles. I'm about to do a 3rd one. There are lots of folks who use Win7 without a problem.
I have no idea what's causing this issue. Are you backing up on a wired connection?
I am glad it works out for you.
Currently, I don't have any problem backing up, either via wired or wireless connection. I did have an ealier problem with the system drive that went bad and has to be replaced.
I only have have Vista and Win XP clients for now.
Moderator
United Statesjschoelch said: I have more to report here - When I go into the WHS Console, and into Computers & Backup, and hit Configure Backup for this computer, I get the screen that says "Please wait while the wizard collects information about this computer". The green line goes halfway across and then just freezes. I have uninstalled and reinstalled the Connector software a bazillion times and it doesnt help. I have installed all the relevant Win 7 updates for the computer. It is driving me crazy! thanks -jane
Have you tried running the chkdsk utility on the pc's drives? Open a cmd window and type:
chkdsk /f /r
When you run it on the boot drive you will need to restart the pc to have the utility run. You can also download and install the Connector troubleshooter and run that to see if anything shows up. You can get it from your server, open a browser and go to:
http://"YOUR_SERVER_NAME_HERE":55000
Put your server's name or IP address where "YOUR_SERVER_NAME_HERE" is...
"everything will be ok in the end. if it's not ok, it's not the end" - unknown
Hi everybody. the chkdsk worked beautifully. I frankly didnt think I needed to do that since I had so little installed on the computer and it was all brand-spankin new...but you never know what can go wrong, I suppose! thanks for the advice!
Copyright © 2009
Capable Networks LLC.. All Rights Reserved.
RSS |
Privacy Policy |
Advertise With Us |
Terms of Use |
About Us |
Contact Us |
Site Map
Our Capable Community Network:
DVR playground |
MediaSmart Home |
MotoDash |
My DigitalEntertainer |
My Open Router |
Pogoplugged |
Robo Community |
Sansa Community |
Sling Community |
TechLore |
TiVo Community |
TouchSmartDevZone
This community site, MediaSmartHome.com (including its terms of use, privacy policy and content), is offered by and managed by Capable Networks LLC, not by Hewlett-Packard Company (HP). HP is not responsible for the performance of this community site or for any content posted on the site nor is HP liable for any damages or losses caused or alleged to have been caused by the use this Capable Networks community site.
Previous Thread
