Categories: HP MediaSmart Server
The health indicator light is blinking red.
The manual says: "Blinking red—power on test has failed or BIOS failed"
- but I have spent a lot of time trying to find the remedy for it. There are NO directions of what to check in the manual or anywhere on Google of what to do.
I love this server - have my own with 4TB and now I got 2 more that I bought used and fixing up for friends. One of them has this error message. Started off with that the WHS connector can not find the server on the network. Have 4 new hard drives just formatted.
Replaced the RAM - still the same error.
What else could it be?
Found this great link on how to access the BIOS - but will it resolve anything?
http://www.mediasmartserver.net/2009/01/09/how-to-unlock-the-ex487-bios/
I'm at a dead end - don't know what part on the mortherboard to check or test next.
Would appreciate help and directions.
Thanks
Moderator
United StatesYou can get a more detailed error code using a paper clip in the hole next to the light. See here for the codes:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01213395&lc=en&dlc=en&cc...
"everything will be ok in the end. if it's not ok, it's not the end" - unknown
Thanks for your reply.
You're correct - that is exactly what I found and how I got the code.
I blinks red after pushing in the paper clip for 5 secs.
So if the BIOS failed - what is the handling?
Moderator
United StatesIf it's under warranty then you need to call HP for a motherboard replacement. If it's OOW (Out of Warranty), HP now offers OOW service on the MSS.
"everything will be ok in the end. if it's not ok, it's not the end" - unknown
Alright! That sounds a bit more promising.
I bought it used and have no receipts - OOW for sure.
Do you have a link or a phone number I can contact?
Any idea of prices?
Options of buying spare parts?
Thanks again
Moderator
United StatesSee this post:
http://www.mediasmarthome.com/forum/thread/12580/Need-Out-Of-Warranty-Service...
"everything will be ok in the end. if it's not ok, it's not the end" - unknown
Copyright © 2009
Capable Networks LLC.. All Rights Reserved.
RSS |
Privacy Policy |
Advertise With Us |
Terms of Use |
About Us |
Contact Us |
Site Map
Our Capable Community Network:
DVR playground |
MediaSmart Home |
MotoDash |
My DigitalEntertainer |
My Open Router |
Pogoplugged |
Robo Community |
Sansa Community |
Sling Community |
TechLore |
TiVo Community |
TouchSmartDevZone
This community site, MediaSmartHome.com (including its terms of use, privacy policy and content), is offered by and managed by Capable Networks LLC, not by Hewlett-Packard Company (HP). HP is not responsible for the performance of this community site or for any content posted on the site nor is HP liable for any damages or losses caused or alleged to have been caused by the use this Capable Networks community site.
