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July 14, 2009 11:34 AM

Categories: Smartphones and Personal Media Devices

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Peter Redmer

  Editor / Mac Nerd
Joined: 03/26/2008

I've been using the iStream app for quite some time now and it has worked great!

Just yesterday, though, I tried to connect to my home server with the iStream app, and received this strange, inexplicable error:

Restarts of both the phone and the home server, unfortunately, do not resolve the issue.  The iStream app seems to be resolving the home server's location without issues, but upon trying to access it, spits out this error.  I have not changed any settings in the home server since the last time it functioned.

Any ideas?  I'm going to try accessing it remotely from a PC today to ensure that still works as well.  I may also try re-installing the MediaSmart app, although I can't see how that would help, since a fresh install og it on my original iPhone did not resolve the issue either (I have both an original and a 3G)

Peter Redmer
Visit my blog, "Caffeinated Pixels"
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Discussion:    Add a Comment | Comments 1-11 of 11 | Latest Comment

Peter Redmer Avatar
  Editor / Mac Nerd
July 14, 2009 2:07 PM

An update... this does not seem to be directly related to the iStream app. I also cannot stream music or video to my browser on my netbook from a remote connection.

However, I can access the file shares, so it is not a port forwarding/external access issue.

I have a sinking feeling that this is all my fault :) I now vaguely remember disabling iTunes media sharing in the WHS console, which would of course be causing this issue. I will post if that fixes this issue.

Peter Redmer
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Peter Redmer Avatar
  Editor / Mac Nerd
July 15, 2009 1:56 PM

Ok, so I did some more looking into this and unfortunately, it doesn't seem as simple as I once thought.

First off, I indeed did not have iTunes library sharing enabled, so I went into the WHS console and enabled it, and restarted the WHS just to be safe.

I verified that library sharing was working by going into iTunes, and sure enough, the MSS library is now there and I was able to play tracks without any issues.

I also discovered that there was an issue with remote access, even though I had never changed any settings whatsoever. One way or another, I refreshed the connection in the WHS console without even changing any settings, and it reported back that remote access was now working properly.

Just as before, I am able to access the WHS remotely through the web browser and view files, etc, but am still unable to use the media streamer.

The iStream app still kicks back the same error as before.

I'm not quite sure what to try next. My instinct tells me it might be worth using an alternate WHS server, perhaps TZO or another, but this seems to be isolated with the media streamer, as I am able to access it remotely. Ideas anybody?

Peter Redmer
Visit my blog, "Caffeinated Pixels"
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Peter Redmer Avatar
  Editor / Mac Nerd
July 15, 2009 2:57 PM

Ok, I finally figured this out :)

One must have the TwonkyMedia server enabled in the WHS console to use the iStream application or the media streamer in the web browser. I don't recall seeing anywhere that this had to be enabled, but it's good to know for the future. Perhaps in one of the recent updates it disabled the Twonky server without me knowing?

Peter Redmer
Visit my blog, "Caffeinated Pixels"
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Generic Member Avatar
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July 31, 2009 10:44 AM

I too have the same issue. TwonkyMedia is enabled but still no luck.
Any ideas on next steps?

Peter Redmer Avatar
  Editor / Mac Nerd
July 31, 2009 10:48 AM

I would make sure the port forwarding is working first. Try accessing the MSS from a regular browser and see if it works. If it does, then I'm not sure what the issue could be...

Peter Redmer
Visit my blog, "Caffeinated Pixels"
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Generic Member Avatar
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July 31, 2009 10:51 AM

MSS works from browser and Port Forwarding is set up correctly.
I'll have to contact HP and see what they say.
Thanks!

KMaust Avatar
Member
July 31, 2009 7:29 PM

make sure you have version 2.5 as i had 2.1 and continued to receive the error until i updated to 2.5

Generic Member Avatar
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July 31, 2009 10:31 PM

Running 2.5, I'll contact HP and see what they say.

maj_rocks Avatar
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September 29, 2009 10:39 AM updated: September 29, 2009 10:41 AM

i was having the same issues listed in this thread. on the iphone in the server field i tried many different configurations, i.e. http://mydomain.com https://mydomain.com www.mydomain.com, and a few others. I also tried the above mentioned except using the ip address in place of "mydomain.com". Finally i used just my "internet ip" only and the iphone app has worked flawlessly since.

So perhaps just try using your internet or external ip (numbers only), and see if that works for you. btw, i am on the ex495, but obviously the iphone app is the same.


lol, didn't notice how old this thread was

Generic Member Avatar
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October 13, 2009 8:47 PM

I installed WHS software on a regular Quadcore PC. Not sure how to configure Mediastreaming. I don't see HP Mediasmart server on my computer even after doing a software update on the server and it has all the updates.

Generic Member Avatar
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October 21, 2009 8:17 AM

OK --- through MUCH trial and error and some help from tech support I finally figured this out last night --- it is a simple fix if you are getting the invalid data error when trying to connect in istream. When you enter the domain into istream in the settings section do not include http://www or even www. example, if your domain is http://www.johns.hpshare.net then you would only enter johns.hpshare.net when you are trying to connect to your server when you are not connected to WiFi at your own network. If you are connected to WiFi through your local network you only need to enter the name of your server as the domain name. Example: hpserver.

I hope this helps some of you -- I had given up on using istream but this worked for me and it is a great benefit to the server!!

Enjoy!

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