Im servicing a client for a friend who is out of town. Hard drive failed on windows machine. MediaSmart has a backup. I put in a new harddrive into the user's machine. I inserted the restore boot CD and after the restore (2hrs later), the computer has been rebooted and I get: File missing or corrupt: Windows.

I have no idea how the mediasmart server was configured initially. I would have presumed the entire workstation was being backed up, but maybe just files were selectively backed up. 

Do I have to reinstall windows, then perform a file-by-file restore? If so, do I have to keep the rebuilt machine's name the same as it was before reinstalling windows?  Will the mediasmart server allow me to restore the files to a completely different machine?

How do I know if a full machine backup vs. selective file backup was being performed on the machine before the drive died? When performing the restore, the restore wizard recognized it had backed up a 145Gb drive and demanded the same or larger before performing the restore. So.. that implies to me that the mediasever had backed up the entire machine.

Im not on-site with the media server now, but will be later. Im trying to figure out the best method to get the end user up and running quickly. The manual's on HP site all say you have to be in front of the mediasmart console to get any more information about performing restores, but Id rather be prepared with information/options to try before Im onsite.