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March 8, 2009 12:56 PM

Categories: Hard Drives/Storage

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TotalMadDog

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Joined: 03/08/2009

Has anyone seen this before?  I have an HP MSS EX475 with 1 TB (2 500GB drives).  It has 2 GB of RAM and everything else is stock (fully updates with MS/HP updates).  I've got file duplication currently turned on, and have 5 shares with 3 users.  My actual data that I've transferred to the server is about 110GB.  Normally with my previous NAS device, I could right click on the mapped network drive and see how much used/free space was there.  When I do this with the MSS, I see what's in the picture below.

I'm currently using Windows XP Professional x86 on 2 desktops and 3 laptops, and my primary Desktop is using Vista Home Premium x64.  All the machines essentially show the same properties below.  I can't get an accurate reading in Windows.  If I use the WHS Console, and go to Server Storage, it looks correct.

Anyone know what could be causing this?

Discussion:    Add a Comment | Comments 1-5 of 5 | Latest Comment

March 9, 2009 8:57 PM

There were some problems with space calculations a while back. As I understand it the problem was with client software but MS applied a patch to the WHS that would keep the software running but some of the reports would be inaccurate. I ass-u-me that once all the client software is patched they will un-patch the WHS.

At least that is the way it was explained to me. If anyone knows otherwise please let me know and I will correct this post. And feel free to elaborate.

...JohnBick

January 31, 2010 8:05 AM

Hi all,

I hate to 'bump' an old topic as my first post here, but I've had a hairy weekend with my EX470 which ended with good results, but I still have this annoying error.

Friday night I logged into it via Remote Desktop and downloaded some Windows Updates. I was impatient with the restart (files were probably being written when I manually rebooted the server) and ended up making the server un-bootable. A call to HP MediaServer Support on Saturday walked me through a Server Recovery, which had to be done on the wife's XP 32-bit box since my desktop and our laptop has Win7 64-bit, and after a morning of patches I'm back up and running with Power Pack 3 and all seems good.

When I look at the drives in Windows Explorer, I'm seeing "1.07TB free of 445 GB", and a full red bar in Win7. The file size shows the same on the XP PC. Is there a patch that I need to specifically look for to fix this?

Many thanks,
-Ed S

January 31, 2010 8:58 AM updated: January 31, 2010 9:05 AM

Due to the technology used in Drive Pooling you will not see an accurate view of free space and usage of the drives.

Download the Asoft AdmimiMe Add-In to get all the information about your drives.

In addition, you should not be "mapping" your drives. Use the WHS Shares to avoid future problems. I you must map a drive it is best to use the "Net Use" command. There are plenty of Blogs and Forum entries on the subject. The WHS is not a Client Computer, it is a File Server and there are many things you just don't do on a server.

January 31, 2010 12:24 PM

Hi BetaVirus,

 Thanks for the info about AdminiME.  Looks interesting.  I have it installed and will try it out.

 As for the drive mappings, there are some programs that ask to point out file locations that do not accept UNC listings, only drive letters.  For that, I map the drives.  Working at a corporation, I see this every day when I log in...I have drives mapped for our department's shared folders, personal folders, applications, etc.  I've tried the net use command in a batch file, but see the same results.  Can you expand on what you're saying about the many things you shouldn't be doing on a file server?

 Many thanks,

-Ed S

January 31, 2010 6:12 PM

Ed,
Mostly common sense stuff like not adding, deleting, changing files or mapping drives to the System Partition or installing programs which are not designed to run on file servers.

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