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As for the backup files... They are on the disks, but in a different format. The Shared Folders can be easily read and files copied directly off the disks, this is not the case with the backups. The files are, of course, on the disk, but they are in a format used by the WHS database and are not directly readable. You need a WHS system to recover the backups.
But not to panic! Connectivity issues, while very frustrating, are generally solvable once the cause is identified!
Are you trying to recover the laptop or are you trying to access laptop backups on your desktop? Either way, first power down EVERYTHING, router, MSS, PC, etc. Disconnect EVERYTHING from the router except wired connections directly to the PC and the MSS. Be sure to disconnect the internet in addition to everything else. Power the three things back up (MSS, router & PC). If you are trying to access the backups from desktop please post back with your status at that point. If you are actually trying to recover the laptop, make certain you boot the laptop from the PC Restore disk post and back with your status at that point. As I am not completely clear on which you are attempting at this point it is best to branch one way or the other at that point.
What kind of router do you have? Did you need to set up a fixed IP address when you did the initial install.
If the above suggestion does not work I suggest that, for expediency, you take this problem over to http://www.mediasmartserver.net/forums/ where I believe you will get better technical advice much quicker than you will here. You may find a solution fairly quickly by searching there but whether you post a new thread or find a solution please post a link here for the benefit of future readers. And please provide the answers to the questions above as part of your next posts.
...JohnBick
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