November 7, 2008 4:07 AM

I have the same issue...

November 8, 2008 3:47 AM

Yup, its been rebooted several times...

I have a call in with McAfee, it seems there is a tool to remove McAfee products...

November 8, 2008 4:46 AM

This is the email they sent. Not tried it yet though...

Thank you for contacting McAfee Technical Support. My name is xxx. Having reviewed your e-mail regarding Uninstalling McAfee , I would be happy to support you in this.

Mikeh, I understand your concern and realize that you have spent a lot of time and effort in resolving this issue. I apologize for the inconvenience caused in this regard. Not to worry. I am here to help you and I will try my best to resolve your issue.

Please follow below steps to uninstall McAfee from your computer.

Step 1: Uninstalling by going to Add\remove programs/ Program and features .

1. Double click on My Computer/ Computer.
2. Double click on the Control Panel.
3. Double click on Add/Remove Programs (Program and features in Vista) 4. Check for any McAfee program.
5. If you find any program click on remove to uninstall it from the computer.
6. Restart your computer.

(If Step 1 could not remove McAfee programs completely, please follow below steps)

Step 2: Uninstalling by using McAfee removal tool.
1. Download the MCPR tool from the above link and save to desktop
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
2. Run the tool from the desktop by double clicking on it.
3. A Black window appears and it takes 3-4 minutes to uninstall all McAfee from the computer.
4. Restart the computer.

(Below links are for separate product removal tools to remove McAfee products)

http://download.mcafee.com/products/licensed/cust_support_patches/VSCleanupTo...

http://download.mcafee.com/products/licensed/cust_support_patches/MPFCleanupT...

http://download.mcafee.com/products/licensed/cust_support_patches/MSKCleanupT...

http://download.mcafee.com/molbin/iss-loc/mps/tools/RemoveMps.exe
Above steps can remove all McAfee programs from your computer. Only in case, the above steps are not enough, you can uninstall McAfee manually. Below steps will help you to remove McAfee related items completely from your computer.

To manually uninstall McAfee completely from the computer, it is suggested to follow the below mentioned steps.

A. Delete all the McAfee related folder

In Windows XP: Go to C:\Documents and settings\All Users\Application data folder.
o Delete all McAfee folders from Application data folder.
In Windows Vista: Go to C:\Program Data folder.
o Delete all McAfee folders from Program Data folder.

Note: Application data in Windows XP and Program Data in Windows Vista may be hidden. Please follow the steps to make it visible.

a. Open any folder in the computer.
b. Click Tools at the top and click Folder Options .
[If you cannot find Tools menu; pressing the Alt key on your keyboard and press T key and then, press O key. This will open the folder options window]
d. Click on View tab.
e. Scroll down and select Show hidden files and folder .
f. Click Apply and click Ok .
The Application data/Program Data folders will be visible now.
Note: To know hidden files and folder, right-click the My Computer icon and select Explore. In the toolbar at the top, select View then Folder Options (Win 9x/ME) or Tools and then Folder Options (Win 2000/XP). Click the View tab. Under Hidden files and folders, select the radio button named Show hidden files and folders, Click the Apply button, click the OK button

B. Rename all the McAfee related folders under Program Files:

Now open My Computer >> Local disk (C :) drive >> Program Files >> Rename all the McAfee Related Folders to mcafeeold, mcafeeold1, mcafeeold2 and so on.

C. Delete McAfee related Keys from the Registry:

First please take the back up of the registry with the name McAfee Backup on Desktop. To take a back up of the registry, press together Window s key and R >>type regedit in the run window and press enter >>Click on Files >>Click on Export and save it on Desktop giving file name mcafee backup . In case if you need, you can use it to rebuild your registry setting to previous settings. Now follow below steps.

Click on the (+) next to Hkey_local_Machine Click on the (+) next to Software. Look for McAfee, McAfee.com and the Network Associates folder and delete them.
Click on the (+) next to Microsoft
Click on the (+) next to Windows
Click on the (+) next to Current Version. Select the folder Run (Click on Run folder). On the right hand side delete the below listed keys If present,

?MSKEXE ?MSKAGENTEXE ?MSKDetectorExe
?MSKSrvr.exe ?Virusscan ?Virusscan Online
?VSOCheckTask ?MPFExe ?MPSExe
?McUpdateExe ?McAgentExe ?OASClnt

Also delete all the keys that have the word McAfee in it.

Back on to the left hand side; scroll down below the Run folder & Click on the (+) next to Uninstall. Look for anything that starts with McAfee Viz., (McAfee Security Center, McAfee Virus scan online, McAfee Privacy service, McAfee Personal firewall plus, McAfee Anti-Spy ware, McAfee Spam killer, Virus scan online, MSK) under uninstall. If found delete them.

Close the Registry Editor Window.

D. Delete all the McAfee short cut keys from the desktop.

If you find any short cut key on your desktop, please uninstall it.
Now restart your computer. You have completely uninstalled all the McAfee products from your computer.

November 8, 2008 2:18 PM

Whenever you guys install an addin and can't get to the console (the blue/green screen). Rebooting always fixes that. I think you guys jumped the gun with remoting in and uninstalling through add/remove.

November 8, 2008 6:48 PM

MitchSchaft - In my case, I had rebooted numerous times, waited over 24 hours and rebooted again and the normal admin console was still inaccessible. So at that point, I took a shot, did RDP and uninstalled pvconnect. That resolved my issue with the admin console as I figured I didnt need pvconnect anyways.

This was several months ago (a few days after purchasing the MSS). I have since upgraded to 2GB RAM, but still decided not to retry installing pvconnect and prefer to keep mcafee installed. I just think the 2 add-ins that are pushed by HP don't play well together (particularly with the 512mb RAM) as shipped.

Anyways, I thought I would share my experience with the poster and provide my path as a possible option. If pvconnect isn't seen as something needed, you might consider un-installing it and re-installing mcafee.

August 12, 2009 1:18 AM

I've found the same thing (that all of the removal discussion is geared toward HP machines and not the Acer). I tried using the

August 12, 2009 11:04 PM

OK, I might have been successful in removing McAfee from the Acer.

I don't vouch for whether this is the right way to do this or that it will be complete in the long term.

I also don't know whether all of these steps are required or in what order they should be done. I'll try to document the steps I took.

1) I downloaded and ran the "McAfee removal tool" mentioned further up in this thread.

2) I rebooted the easyStore.

3) I opened a Remote Desktop on the easyStore, logging in as Administrator, and removed McAfee via Control Panel->Add/Remove Programs.

4) Using regedit I saved a backup my registry and then removed

HKEY_LOCAL_MACHINE\SOFTWARE\McAfee
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\McAfee

5) I rebooted the easyStore

I'm not positive about the paths in the registry (at least I'm not positive about the second path). But I was able to find these two registry entries pretty easily just poking around regedit.

After I rebooted the Windows Home Server Console shows a network status of green and, as a bonus, the McAfee icon no longer shows up in the list of icons along the top of the console.

I just want to iterate that I just stumbled my way through this and I am not knowledgable in these areas. So this goes with a big YMMV and for all I know you could corrupt your WHS installation and maybe loose all of your data. Who knows.

September 15, 2009 5:16 PM

Just to confirm cappy1's statement, I performed the same set of operations he did and got the same results:

1. Logged in to the WHS as Administrator via Remote Desktop
2. Opened Add/Remove Programs through the Control Panel
3. Selected McAffee packages (there are 2) one at a time and removed them.
4. Rebooted the easyStore.

On reboot, I connected via WHS console and verified evidence of McAffee is removed both in the top row of buttons and in the left column under Settings.

I then RDCed back in as Administrator and ran regedit to see if I could find any lingering McAffee entries, and did not.

If I encounter any problems as a result, I'll update the thread, but things are looking pretty good on my WHS. Happy removing! :)

January 6, 2010 10:38 PM

I'm new to this and can't seem to remove the McAfee from my new Acer server. Unfortunately I have Windows 7 Home Premium so I don't have the ability use Remote Desktop. Also, McAfee does not show as an available Add In for the server so I can't install it to subsequently remove it. Does anyone have any ideas how to get rid of McAfee? Thank you.

January 17, 2010 11:56 AM

Donovan Hulbert said:

Why do you want to remove the antivirus.And don't use the remote console to do it.That's how everyone gets in trouble from the start.

Donovan

I have no use for the antivirus. That's why I would like to get rid of it.