Hi, I just had the same problem when I returned home after a week away: however it was after I updated the McAfee software (part of PP1), which the McAfee module section of the console stated I needed or was required. After rebooting the server and restarting my router, I was able to access the console. Now McAfee is stating "one or more components are not operational": and I show a Network Critical warning. I was leery of installing McAfee and now I wish I hadn't. Has anybody else had this issue???

I have also begun experiencing the blue console connection of death since installing the latest updates including pp1 and mcaffe. I think the connection is not closing completely on the server side after a successful connect and is remaining partially hung in a semi-disconnect state so on the next reconnect attempt it is connecting to the previous

Found another thread talking about this under memory upgrades (?) but found an interesting thought, ppl saying uninstall pvconnect and mcafee addins, I just used RDP to run the connect console from the server desktop and used configure add ins to remove pvconnect - after 2 reboots things seem to be working well again. Maybe pvconnect has issues?

obviously, the best and most proper method to initiate a shutdown or reboot is from the connector console - when you click on settings a shutdown button appears at the bottom left of the console. Of course, if the console is opening to the usless blue screen that is not an option so in this case I would suggest using RDP to connect. RDP is built into Win XP and Vista and available as a download from M$ for Windows 2K. Find it under start - all programs - accessories - communications. Once you dismiss the "Warning, you could really mess this up" web page that pops up on the server you can access the console directly on the server desktop or just click on start, shutdown, and restart. Barring either of these two of course as a last resort hold the power button down until it shuts down - but only as a last resort.

OK. Got the remote desktop connection working. Now to try your advice.

Bleach said:

Bleach said: OK. Got the remote desktop connection working. Now to try your advice.

So now I'm up and running again. The restart you suggested did not work. So then I uninstalled McAfee, and now my system is back to it's normal working state. I have read that McAfee can take up to 24 hours or more to perform it's first scan (see http://www.mediasmarthome.com/blog/entry/10491/Is-your-system-slow-after-PP1-... but I installed this program over a week ago, so it should have had enough time, surely? To what extent amd I leaving my server exposed to potential threats by not using McAfee?

I do not personally use McAfee, but...

When you went into the server via RDP (with mcAfee running) did you look at the Task Manager "Processes" tab to see what task was using the most CPU time? Which one and what %? If it was a component of McAfee then it had likely not completed it's scan. (Could still be the initial one or it could bethat some setting is scheduling it too often and it never completes.)

As for "risk"... Many folks do not use anything on their MSS on the theory that they nover do anything "directly" on the server. While there is some validity to this argument, it carries additional risk and does require you to be careful in what you use the server for (and how). 

Personally, I use F-Secure these days. 

...JohnBick

EX475 + 3 1TB WD (2.5TB "pool", 1.5TB backup), 2 GB mmry, LE-1640, APC UPS
PC1: Vista/32 Ultimate SP1, 2x150 GB Raptor RAID-1 Sys (C) & 4x320GB RAID-5 Data (D)
PC2: Laptop, Win XP Home SP3
Linksys WRT54G v1.1, 2xNetGear GS105

Wow, sorry folks for my apparent dissapearance. I tried to find this thread again after a day or two from my last post and I don't know what I was doing wrong but I could not find it! Finally today I got an email alert telling me the thread had updated and viola, I am back. I wanted to post that since un-installing the PVConnect add-in I have had Z-E-R-O problems accessing my server via the console. NONE. NADA. ZIP, works just like day 1, and I have the McAfee, much as I really don't like McAfee at all, still have it installed as in my book any anti-virus is better than no anti-virus. Seems odd to me that M$ didn't offer a 1-care solution.

Some folks don't know that hitting the power button in the back can take a few minutes to shut itself down. They end up holding down the power button for 4 seconds and doing a hard power-down, which isn't good. If you hit the button in the back, leave it alone for a few minutes. It can take several.

On a semi-related note, has anyone heard any more about HP's plans to offer a memory upgrade solution that will not void the warranty or offer amnesty to those who already have? I couldn't stand it any more and just popped in the Patriot 2GB module that others have recommended. W-O-W what a difference, HP needs to make this available NOW. Not only am I no longer having any issues connecting via the console (keep in mind the ONLY add in I removed was the PVConnect, McAfee is still installed which leaves me even more convinced the problem was with PVConnect)but its popping up in like 4 or 5 seconds now as opposed to the nearly full minute it was taking before!

You can run Remote Desktop FROM any version of Windows. Some, like WinXP Home, will not allow you to remote INTO the system.

...JohnBick

EX475 + 3 1TB WD (2.5TB "pool", 1.5TB backup), 2 GB mmry, LE-1640, APC UPS
PC1: Vista/32 Ultimate SP1, 2x150 GB Raptor RAID-1 Sys (C) & 4x320GB RAID-5 Data (D)
PC2: Laptop, Win XP Home SP3
Linksys WRT54G v1.1, 2xNetGear GS105

Doesn't matter. Any add-in seems to make a shaky OS even worse. You would think that a subset of Windows Server 2003 would be rock solid. Not so. Apparently WHS left out the good code, and added some crap.

Add-ins in general cause problems. McAfee is fairly flakey. It fails at least once a week, and it takes several restarts to fix it, if ever. PVConnect is a pathetic joke that can't even update its own settings properly.

No, I am not going to offer up details. I do this for a living, and I can tell you that, IMHO, this whole OS is still alpha quality. I had great hopes for WHS, but, so far, it has been a kludgy, inadequate, incomplete POJ. And yes, I paid for the right to be annoyed.

Over and out,

KGV

Got my EX475 this weekend. System updated today and blue screen kept coming up. Remoted in, restarted server, uninstalled both McAfee and PVC, and now works like a charm again. Thanks to everyone on the forum.