And to add to Johns reply, once you install the PP1, the 64 bit connector software will be added to //SERVER/Software/Add-Ins.

I would suggest copying the Home Server Connector Software folder over to a USB flash drive for easy access, and if I remember correctly you'll need to install the new version on your XP Home too.

From the "DOC" file that is included in the PP1 Beta "ZIP" file:

• Copy the update package to your home server (e.g. to \\server\software).
• Run the Windows Home Server Administrator's Desktop (you can find the step-by-step instructions on How to Access the Windows Home Server Administrator's Desktop later in the document)
• From the administrator's desktop run the update package (e.g. \\localhost\software\WHS_KB944289-v1-x86-ENU.exe) to update the server to this internal release of Windows Home Server Power Pack 1 Public Beta. Be sure to right click on the update package - WHS-KB944289-v1-x86-ENU.exe, click properties and select unblock

JBick Comment #1: You can access the MSS/WHS Shared Folders from the MSS desktop. Best to access there rather than trying to drill down to them in My Computer.

JBick Comment #2: If this does not work, copy the file from the Software folder to the MSS Desktop and run it from there -- delete afterwards.

To connect your Windows Home Server Administrator's Console from any home computer running Windows XP Professional, follow these steps:

1. On your home computer, click Start, point to All Programs, and then point to Accessories.
2. In the Accessories menu, point to Communications, and then click Remote Desktop Connection.
3. In the Computer box, type the name of your home server.
4. Click Connect.
5. When the Log On to Windows dialog box appears, type "Administrator" as the user name and use your Windows Home Server Console password as the password your, and then click OK.

The Remote Desktop window opens, and you see the desktop settings, files, and programs that are on your home server. (JBick Comment #3: You will probably have to close a big full-screen warning message first!)

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SP3 is not a likely cause for any Home Server problems. You should resolve any SP3 problems first, before proceeding with either PP1 or Remote Access.

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You have not provided any details on your remote connection problems so it is impossible to provide assistance on that until you do. (If you are taking advantage of the HP/TZO offer I would suggest placing a call to TZO. They have a truly FANTASTIC support team and probably get you working quicker than the turn-around here.)

There a number of "Remote Access" threads here and, especially, on http://MediaSmartServer.net that you should search to see if your problems may have already been addressed. (Also WeGotServed has a number of remote access threads but many/most are more generic and less oriented to the HP MSS.)

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Your Comcast Service Agreement is not something we can solve for you, but there are MANY folks doing remote access that use Comcast.

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Good luck!

...JohnBick