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I have the same issue...have you been able to find a fix?
Thanks
Categories: Setup and Installation
Hi there
When logging onto webshare on my mediasmart server, i do not see notification/visitor tabs etc. I can create an album fine, and can "Manage". However :-
- I only see "Album Name" and "Photos" tabs (I believe i'm supposed to see a sharing tab)
- I only see "My Server" and "Help" links in the top right.
My user is configured correctly (remote access, clicked in webshare settings etc). I even tried with a different user.
I called hp support, who verified everything was correct (and my homeserver had the latest updates). He then rather suddenly and vaguely said that this was a known issue and that it would be fixed in the next update in the next 2 or 3 weeks (he said it was acting as though i was a visitor, not a bona fide manager)! When pressed for details he didn't have any.
Has anyone encountered this before and fixed it? Or is it really a known issue that is getting resolved shortly - because of course without sharing functionality, its useless
Thanks for any help in advance
DullingWine
June 23, 2008 6:29 PM
updated: June 23, 2008 7:26 PM
Hi
I managed to get mine to work by directly editing the users table in the database used to store the photo details (I had to do a bit of digging to find the bits and pieces but it was really quite straightforward after that).
Once I found the table, I flicked myself to a manager with a simple sql update and hey presto, i had access (and everything has been working ok since)!
I am somewhat weary of posting the full details because of the danger that someone messes it up - but if you know a little bit of sql and know your way round a pc then you should be able to figure it out. I also posted the full details on wegotserved.
The mechanism that links the users in the webshare config in the setttings dialog to the db table is clearly broken but my little hack worked nicely.
I hope this helps.
June 23, 2008 10:19 PM
DullingWine said: Hi I managed to get mine to work by directly editing the users table in the database used to store the photo details (I had to do a bit of digging to find the bits and pieces but it was really quite straightforward after that). Once I found the table, I flicked myself to a manager with a simple sql update and hey presto, i had access (and everything has been working ok since)! I am somewhat weary of posting the full details because of the danger that someone messes it up - but if you know a little bit of sql and know your way round a pc then you should be able to figure it out. I also posted the full details on wegotserved. The mechanism that links the users in the webshare config in the setttings dialog to the db table is clearly broken but my little hack worked nicely. I hope this helps.can you give the link to thread on wegotserved? We really need this fixed
June 25, 2008 7:21 PM
http://www.wegotserved.co.uk/forums/index.php?showtopic=2387
Remember, at your risk (though I've been using mine pretty heavily now, and its working great)!
Cheers
DullingWine
June 27, 2008 11:24 AM
Unfortunately I have the same issue and do not understand SQL....if anyone has another solution, please let me know.
Thanks
June 27, 2008 5:44 PM
updated: June 28, 2008 11:57 AM
Hi
ok, ok, due to the 'hue and cry'...here's the steps, as plain as I can be - please do at your own risk!
I've replicated them here
Do remote desktop to your home server
Get a cmd prompt running
cd c:\Program Files\PostgreSQL\8.2\bin
psql.exe -U postgres
\c sj
select * from users;
You should see yourself in the table - make a note of your userid
The update:
update users set manager='t' where userid=your_id;
June 28, 2008 6:00 PM
DullingWine said: Hi ok, ok, due to the 'hue and cry'...here's the steps, as plain as I can be - please do at your own risk! I've replicated them here Do remote desktop to your home server Get a cmd prompt running cd c:\Program Files\PostgreSQL\8.2\bin psql.exe -U postgres \c sj select * from users; You should see yourself in the table - make a note of your userid The update: update users set manager='t' where userid=your_id;
Success! I now have those options back, as well as it seemed to fix some other things too. Like there's a samply gallery I didn't even know existed.
Thanks for the tip! 
July 11, 2008 9:56 AM
Yes this fix worked for me too. I now need to find a way to add new users to the database because that's broken too! I wonder if this is possible? The new users are set up in WHS but do not appear in postgres. Not confident to do this without guidance. Could a regular database program access and edit the file? I could copy the file, edit it in a user friendly application(rather than command line) and then replace the file. I could also maintain a backup in case of problems. JohnI
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