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May 7, 2008 09:40 AM

Categories: Hard Drives/Storage

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rjheld

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Joined: 05/06/2008

I recently attempted to restore my laptop (was trying to remove a linux partition) and had poor results.  My mediasmart server is pretty much out of the box, though I did add two hard drives:

SAMSUNG SpinPoint T Series HD501LJ 500gb 7200 RPM 16mb Cache SATA 3.0Gb/s Hard Drive

 The restore starts, showing 20 minutes or so left in the restore, then the time increases to 2+ hours.  Eventually I get an I/O error saying it could not read from cluster xxxxx to xxxxx.  Clicking past the error only increases the time and results in another error. 

Other than the popup error I can't find anything that tells me anything about the problem.  Shouldn't the OS be writing I/O errors to one of the event logs?  Or a backup failure show up in a WHS alert with some details?

Other than deleting enough data from my server to be able to remove the two drives, then retrying the restore I'm not sure how to determine which hard drive is causing the problem.  I'm sure I'll be told that I should have bought a different brand of drives (the SAMSUNG disk tools suck), but I'm not sure I can trust my WHS if something terrible like my wife's computer crashing happens.  Thanks for any ideas you may have,

Discussion:    Add a Comment | Comments 1-2 of 2 | Latest Comment

July 7, 2008 12:44 PM

I migrated all the data off my home server, or at least enough to be able to remove the two hard drives.  After testing them both in another pc (you can't test them with the WHS as there is no console) one of the drives tested bad.  This still seems to be a lot of work to go through to find the issue.  I'm a bit dissapointed that even though WHS was detecting I/O errors with the disk system it was not giving me enough data to track down which drive was causing the issue.  Shouldn't I just get a flashing red light on the front of my MediaSmart server when one of the disks is having I/O errors?  If I wasn't technically savy enough to know how to remove and test the drive in another PC what would I have done?  The server can't just be friendly when everything is working correctly, it needs to be helpful when its not.  Thanks,

July 7, 2008 1:42 PM

Agree with your comment about what it SHOULD do, especially as there are limitations. Many/most times you can remote in to the MSS and install/run test applications. Also the ClientInfo Add-In does supply some diagnostic information through the Console.

'Course it's too late for you this time around...! (Sorry, I missed your original post.)

...JohnBick

MSS: HP EX475 + two 1TB WD (3TB total), 2 GB mmry, LE-1640, APC UPS, PP1
PC1: Vista/32 Ultimate SP1 w/150 GB Raptor RAID-2 (C) & 320x4 GB RAID-5 data (D)
PC2: Laptop, Win XP Home SP3
Linksys WRT54G v1.1

Discussion:    Add a Comment | Comments 1-2 of 2 | Latest Comment

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