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"Mcafee understands their frustration and apologizes for the notifications -- the users won't be getting any renewal emails in the near future."
That is nonesense. I received another on the 26th August and this in spite of me logging in to their control centre and changing my email address
Are you frustrated with McAfee renewal notifications?
Categories: News, Rumors and Gossip Security and User Management Patches and Upgrades Home Server Add-Ins
Me, too.
I spoke with one of our McAfee contacts regarding the frequent and frustrating renewal notifications we have been getting on our MediaSmart Servers. After working through the McAfee team, I have now been asked by McAfee to let you know that:
"Mcafee understands their frustration and apologizes for the notifications -- the users won't be getting any renewal emails in the near future."
They also asked me to let you know that they hope you will take advantage of the 7 month trial, and that McAfee is "dedicated to making this a seamless solution."
Thanks for responding and addressing this situation, McAfee!
Read More In: News, Rumors and Gossip Security and User Management Patches and Upgrades Home Server Add-Ins
Cindy Wilson takes you behind the scenes at HP, providing news, updates, and more straight from the source.
August 28, 2008 2:41 PM
Working on Behalf of HP
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August 28, 2008 2:46 PM
Thanks for letting my know, Phil. I will ping the my McAfee contact and let him know that the notifications are still going out to some users.
Mine seem to have stopped. Anybody else?
Cindy
Disclaimer: Any opinions I might express are my own, and in no way represent HP.
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August 28, 2008 6:00 PM
updated: August 28, 2008 6:01 PM
I only received one a few weeks ago. They just released an update today, fixing the scheduling option. It installed fine :D.
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March 29, 2009 3:38 PM
Was wondering if you have any idea as to the process to "renew" the Mcafee software? I paid for it, but now, cannot get the new software onto the server (as a .msi file in the add-in folder). Their website implies that the renewal process is easy, but it gives zero details about how to install this on the mediasmart server.
Just thought I would see if you have any success, before I ask mcafee for a refund.
THanks!
Pklocke
Boise, ID
EX475 w/ 3Tb storage on 2 500Gb mechs, 2 1TB mechs
Moderator
- member since: 05/10/2008
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location:
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March 29, 2009 5:28 PM
I don't know of anyone who actually uses it. I uninstalled mine months ago. I never did buy it, so I have no idea. But, this isn't the first post I saw with someone having trouble after they actually bought it.
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