I have tried and tried to get my server going. I have tried the restore and well as the full recovery but to no avail.
Any ideas before I pitch this puppy on the trash heap? I have to tell you that it should be this difficult to get something like this going. Each time I try to recover it gets quite a way throught then it tells me that it can't locate the serve, even when it's attach by wire AND it was recognized one time earlier.
Help would be appreciated.
How To Restore the HP MediaSmart Server
Categories: Backup and Restore
May 3, 2009 2:56 PM
Like a few other folks in this forum, I reset my WHS firewall settings on my EX485 & lost all contact with my server. I tried to do a server recovery on my with no success. Not being concerned with data loss, I proceeded with multiple server resets with no success. Below is the process I ran through for each reset.
1) My MSS and laptop/desktop are on the same network/router (Airport Extreme DHCP)
2) I uninstalled the MSS Console from my Laptop & desktop
3) I inserted the server recovery DVD into the laptop and followed it until it instructed me to put the MSS into recovery mode.
4) I removed the system drive & on another computer, I completely wiped & reformatted 20 GB partition on the system drive in NTFS. I reinserted & lock the system drive in place.
5) I turned the MSS off (hold power button for 4 seconds) and there were no USB devices plugged it.
6) I turned on the MSS and waited for the OS light to flash Blue and Red. When this happened I pressed the recovery mode button ONCE with a pin.
7) I waited (Approx 30 seconds) for the OS light to flash Red and Purple.
8) I went back to my laptop & found the server.
9) I selected reset.
10) I waited until this process finished (Approx 60 minutes) & then pressed next....
11) On my laptop, the connector software never finds the MSS again during any of the attempts. I have all blue lights across the bottom front with no system drive light.
12) I can see the MSS listed on my Airport Extreme (ID'ed by MAC address, IP address, & Client ID [minint-cvltfco]).
13) All follow-on attempts to manually & automatically fail to connect to server.
14) All attempts to use remotely access MSS via the IP address &/or server name [tried minint*, tried HPSERVER, tried SERVER) failed.
Does anyone have any ideas? Is there something I'm missing?
May 3, 2009 5:05 PM
I don't know what you are missing, but you may have deleted the database of your files with reformatting the C partition.
I know waht I have done. I bought a new Western Digital 1TB drive.
I installed the new system drive and installed WHS on it with the factory reset CD. Install the Console on your laptop. Do all the updates from M$ and HP.
Then I installed the old drives in bay 2 and so on. DO NOT ADD these to the pool !!. Connect with the WHS and reconfigure all useraccounts and sharedfolders on the WHS.
Connect to the WHS with Remote Desktop Control. In "my computer" you will find the old drives as E,F,G etc. You will find most of the files on these drives. You will be able to copy these files from the old sharedfolders to the new sharedfolders on your D drive.
After this oan reinstall al client computers. You will find all the data back in your shared folders.
All your client pc's must be backupped again because the old ones have been lost.
When everything is successfull (BUT ONLY THEN) you can add the old drives to the pool. The drives will be reformatted and the old data deleted.
I hope this will help you. I got most of my data back. With me the problems began with a failure of the update to HP 1.3 software. Now it is working very well and stable. Good luck
May 3, 2009 5:30 PM
@DvO: Did you install WHS while the drive was in the server? Or did you build the system drive off your client as an attached external drive via USB connection?
May 4, 2009 2:36 AM
Jay Green said: @DvO: Did you install WHS while the drive was in the server? Or did you build the system drive off your client as an attached external drive via USB connection?I installed the WHS software with only the new systemdrive installed in the server wit the factory reset software. This may take a while because the drive will be formatted and partitionned.
September 17, 2009 5:32 PM
how can i install back my media smart software. hope you can help me for this. thank you .
October 19, 2009 10:36 PM
Realized all my PC's are 64bit Windows Vista or 7
Even the laptops. Vista 64bit has now become common when you purchase Windows PC's with over 4gig memory.
Turns out While 64bit clients are supported recovery is not for my EX470
Luckily I was able to dig out an old Pentium3 Lifebook and so far seems to be working.
Hopefully I will not lose my data on the other three drives. Arrgh
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