I found this document on HP site, but I found the error recovery discussion lacking. When I attempt the steps outlined, I get the server not found error. But when I power down the server and restart, the server seems to be working fine (without the restore). The only indication of any problem is the flashing blue light (Health indicator).
A couple of (silly) questions:
1) My disk is in my PC and I remove the software from my pc, correct? I don't remove any software from the server?
2) When I power up the server, and the light flashs red/blue, I use the paper clip and the light now is a steady red. Is this expected?
3) I then try a PC that was connecter to the server, no server found. I go to a brand new PC (never connected to the server) and I get the same error. Am I doing something wrong?
Can anyone comment on their experiences doing the system restore? For example, when you set the restore mode using the paper clip, what happens to the server? I an unsure that the server is actually in system restore mode.
Mike
How To Restore the HP MediaSmart Server
Categories: Backup and Restore
If in the event you need to restore your HP MediaSmart Server due to a hard drive failure on the primary drive or factory reset your server to a like-new condition, you can do this by using the Server Recovery Disc which was included with your HP MediaSmart Server. This guide will walk you through the process of restoring your server using the Server Recovery Disc.
Server Recovery attempts to recover all data and restore the folders. However, because of the state of the system prior to the recovery, not all data may be able to be recovered or integrated into the folder structure.
Choosing Server Recovery or Factory Reset?
How to chose which process to use.
| CAUTION: | During Server Recovery , all system settings, such as User Accounts and Photo Webshare settings, are lost. You will need to recreate them. During Factory Reset , in addition to loosing all system settings, the data on all drives is lost. |
The following table will help you determine whether to choose Server Recovery or Factory Reset.
| Server Recovery | Factory Reset |
|---|---|
| Server operating system has been corrupted. | The partition data on the other storage drives is corrupted. |
| Disk replacement - partition data on other storage drives are okay. | Giving away or selling the server. See the caution below this table. |
| If you have lost your password. | |
| Server’s system hard drive has been replaced. |
| CAUTION: | Factory Reset does not remove data from the drives; instead it allows the existing data to be overwritten. To insure that your data can never be accessed, use a “shredder” program that overwrites the hard drives with random numbers or meaningless data. |
Recovering or resetting the server
| CAUTION: | Steps for performing a Server Recovery or Factory Reset. To recover or reset the server Use the Server Recovery Disc from a computer using a wired connection to the router (or switch). A wireless connection is not recommended. Additionally, if the server is some distance from the computer you are using for Server Recovery or Factory Reset, it may be more convenient to move the server near the computer. |
- If the HP MediaSmart Server Control Center is open on your computer, close it before proceeding.
- Insert the Server Recovery Disc into a DVD drive in a computer connected to the network by an Ethernet cable.The Server Recovery program automatically starts.Figure 1: Starting Server Recovery
- Click Next .
- Uninstall HP MediaSmart Server and Windows Home Server Connector:
- Click Start , Control Panel and select Add or Remove Programs .
- Click on HP MediaSmart Server , click Remove .
- Click on Windows Home Server Connector , click Remove .
Figure 2: Server Recovery dialog box
-
- Prepare the server for recovery or reset:
- On the back of the server, hold in the Power button for at least 4 seconds to force the server to shutdown.
- After the server is completely off, locate the recessed Status/Recovery button on the front of the server and prepare to press this button with a paper clip.Figure 3: Location of the Status/Recovery button
- On the back of the server, press the Power button to restart.
- While the Health indicator is blinking blue
and red 
, use a paper clip to press the recessed Status/Recovery button until it clicks. Recovery mode is initiated. - If recovery mode is successfully initiated, the Health indicator light blinks purple and red repeating.
-
- On the Rebooting your server into recovery mode dialog box, click Next , and then follow the instructions on each dialog box.During the recovery process, the following may happen:
- If the recovery program cannot find the server, see No server found.
- If the Server Recovery cannot recover the partition data, the progress bar will go to 100% and then back to zero and start over.
- If the recovery fails, see Recovery fails.
-
- After the Server Recovery or Factory Reset completes, the server automatically restarts. Before taking the next step wait until the Health indicator light is solid blue.
- You must reinstall the software on each of your computers, including the computer that you used to perform the recovery - otherwise, you won’t be able to use the server.
- Click Finish on the Server recovery complete dialog box.The HP MediaSmart Server software will automatically be installed on the computer where you performed the Server Recovery or Factory Reset.
CAUTION: If you did not close the HP MediaSmart Server Control Center, as indicated in step 1, you may see a message asking you to reboot your computer. If you see this message, choose to reboot later. Otherwise, rebooting may leave the server in a state where it cannot be configured, and you will have to repeat the recovery or reset process. NOTE: It takes a few minutes for the server to go through the finishing process. Please be patient. - To install the software on other client computers, see Installing the Software on Additional Home Computers.
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August 5, 2008 9:13 AM
updated: August 5, 2008 7:13 PM
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